SPOUSE CO
This Privacy Policy outlines our commitment to protecting your personal data in compliance with Singapore’s
Personal Data Protection Act 2012 (PDPA)
and, where applicable, other international data protection laws. It applies to data collected both offline and online, including via www.elloracollective.com (the “Site”). In this policy, “we,” “us” or “our” refers to Ellora Collective PTE LTD, a Singapore-based company operating globally.
We may collect and process the following types of personal data:
Name and imageContact details (email, phone, mailing address)Age and date of birthPayment information (processed via third-party providers)Preferences and feedbackRecords of services provided or enquiries madeDevice, browser, IP address and usage analyticsCommunication records, including email, social media and contact formsAny data provided through our services or SiteSensitive data (e.g. health, ethnicity, religion, where legally permitted and with explicit consent)
This data may be collected directly from you or from third parties (e.g. service partners, event registrations, referrals).
We use your personal data to:
Provide and improve access to our Site and servicesCommunicate with you, including sending updates and responding to enquiriesConduct internal operations such as billing, analytics and recordkeepingFacilitate marketing and promotional campaigns (with your consent)Deliver tailored content and retargeted advertisingRun competitions, events or customer engagement initiativesComply with legal obligations or resolve disputesEvaluate employment applications
Your data may be disclosed to:
Service providers supporting our website, marketing, analytics, customer support or data processingOur team members, contractors and affiliated partnersLegal, regulatory and enforcement bodies where requiredThird-party platforms or cloud service providers (some based outside Singapore)Business partners or successors in the event of a merger, acquisition or restructure
If we transfer your personal data outside Singapore, we will ensure that the receiving parties are bound by legally enforceable obligations to provide a standard of protection comparable to Singapore’s PDPA, or we will obtain your consent to such transfers.
Sensitive data is handled with a higher level of protection and will only be collected or used:
With your explicit consentWhen required for a specific lawful purposeAs authorised under applicable laws
You have the right to:
Request access to your personal dataRequest correction of inaccurate or outdated dataWithdraw your consent to our use or disclosure of your dataRaise a complaint about our data handling
To make a request or submit a complaint, contact our Data Protection Officer using the details below.
We maintain reasonable physical, electronic and organisational safeguards to protect personal data. While we strive to protect your data, transmission over the internet is not completely secure and is done at your own risk.
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
We use cookies and similar tools to enhance your experience, track usage patterns and deliver targeted ads. You can control cookie settings through your browser preferences.
We may use third-party analytics tools such as Google Analytics. Learn how Google uses data here:
www.google.com/policies/privacy/partners/
Our Site may include links to third-party websites. These are not governed by our Privacy Policy. We are not responsible for their privacy practices or content.
We may update this Privacy Policy occasionally. Any changes will be published on our Site. Continued use of our services indicates your acceptance of the updated policy.
If you have questions about this policy, or wish to access or correct your personal data, please contact:
Ellora Collective PTE LTD
Email:
Last updated: 8 May 2025